Privacy Policy



Last Updated: 07.02.2025


1. Introduction


Welcome to HotelHero. Protecting your privacy is our priority, and we are committed to safeguarding any personal information you provide. This Privacy Policy explains how we gather, utilize, and secure your data.



2. Information We Collect


We may gather the following types of personal data:



  • Personal details (e.g., name, email, phone number) provided when making bookings or inquiries.

  • Payment details when completing reservations through our platform.

  • Technical information such as IP addresses, browser types, and cookies.


3. How We Use Your Information


We use your data for the following purposes:



  • To process your bookings and provide customer support.

  • To improve our website and services.

  • To send you promotional materials, newsletters, and special offers (if you opt-in).

  • To comply with legal obligations and prevent fraudulent activities.


4. Cookies and Tracking Technologies


We utilize cookies to enhance your browsing experience on our website. By continuing to use our site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.



5. Third-Party Services


We may share your data with trusted third-party partners, such as hotel booking providers, payment processors, and analytics services, to improve our platform and offer relevant services.



6. Data Security


We apply appropriate security measures to protect your personal information from unauthorized access, changes, disclosure, or destruction.



7. Your Rights


You have the right to access, update, or delete your personal data. To exercise these rights, please contact us at [email protected].



8. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.



9. Contact Us


If you have any questions regarding this Privacy Policy, feel free to contact us at:


Email: [email protected]


Website: HotelHero